Navigation Links
According to a New Study, Compassion Training for Medical Staff Improves Patient Hospital Experience by 60%
Date:11/20/2018

According to a New Study, Compassion Training for Medical Staff Improves Patient Hospital Experience by 60%BBN®, a recognized leader in communication training and consulting announced a 60% improvement in overall patient satisfaction at one of the largest Neonatal Intensive Care Units in the country. BBN conducted training from November 2017 through January 2018 and saw significant improvement in overall Press Ganey scores compared to the scores of all other NICUs across the country.

“This is an important validation for hospital systems who are committed to a holistic approach to managing key performance metrics. The training and ongoing support of staff to effectively communicate to patients, is key to the overall patient experience and is an often-overlooked opportunity. I have witnessed the transformative power of training doctors, nurses and staff on compassionate communication skills over the years of developing and using this training program,” says Dr. Anthony Orsini, President and CEO of BBN.

BBN trained the NICU staff using their IMPROVING PATIENT SATISFACTION: It’s All in the Delivery® program which utilizes proven communication techniques to teach physicians, nurses and hospital staff how to enhance the overall patient experience by forming relationships with patients and families through better communication. The training identifies key behaviors, uses experiential learning, workshops and real-time coaching.

“The training program designed and administered by Dr. Orsini, has significantly improved the way our physicians, nurses and team members communicate with our families, said Jose Perez, MD, Corporate Medical Director, Department of Neonatology, Winnie Palmer Hospital for Women and Babies, Orlando, FL. The ability to measure this improvement using Press Ganey scores, allows us to link staff improvements to financial performance."

ABOUT BBN
Founded by neonatologist, Dr. Anthony Orsini, BBN consults with healthcare organizations to identify gaps and training needs before customizing training plans to teach physicians and other medical personnel how to effectively and compassionately communicate with patients and families. BBN offers a variety of training courses designed to teach healthcare institutions and other corporations effective and compassionate communication using proven, learning methods to shift culture and improve outcomes. http://www.bbnprogram.com

Read the full story at https://www.prweb.com/releases/according_to_a_new_study_compassion_training_for_medical_staff_improves_patient_hospital_experience_by_60/prweb15938733.htm.


'/>"/>
Source: PRWeb
Copyright©2018 Vocus, Inc.
All rights reserved


Related medicine news :

1. Confidence In News Reported By Media Sources Among Federal Decision-Makers Should Be Considered By Federal Marketers, According to Annual Market Connections Study
2. Physician Medical Group M&A Activity Slows in Q3:2018, According to Acquisition Data from HealthCareMandA.com
3. Health Care M&A Volume and Value Soars in Q2:2018, According to HealthCareMandA.com
4. Pastor at The House of Yahweh Says He will Explain Who is Really Deceived According to the Bible
5. Hospital M&A Activity Rises in Q2:2017, According To Data From HealthcareMandA.com
6. A Few Reasons for the Increasing Popularity of Plastic Surgery, According to Dr. Burroughs of Springs Aesthetics
7. Social Security Benefits Lose 30% of Buying Power Since 2000, According To Latest Study By The Senior Citizens League
8. Health Care Deal Volume Rises in Q1:2017, As Deal Value Strengthens, According to HealthCareMandA.com
9. Behavioral Health Care M&A Activity Jumps in Q1:2017, According to Data from HealthCareMandA.com
10. Hospital M&A Activity Slows in Q1:2017, According to Data from HealthCareMandA.com
11. Home Health And Hospice M&A Activity Remains Slow In Q1: 2017, According to Data from HealthCareMandA.com
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:4/18/2019)... ... 18, 2019 , ... She went from learning disabled to honor roll – ... Cheryl Reilly. Those “goofy tests,” performed by Deborah Zelinsky, O.D. , founder of ... had such narrow range of visual awareness, she could only see what was directly ...
(Date:4/17/2019)... ... 17, 2019 , ... Historically, patients have been reluctant to ... changing. Whether because of demographic or generational changes, patients seem to have become ... In the past, efforts to publish performance data about doctors and hospitals were ...
(Date:4/17/2019)... CHICAGO (PRWEB) , ... April 17, 2019 , ... ... Infertility Awareness Week (April 21 through April 27), in an effort to unite ... that people face when building families. To support this initiative, Fertility Centers of ...
(Date:4/17/2019)... , ... April 17, 2019 , ... ... Institute will announce the formulation of the Yoga Science “Thought Energy” equation D=E+W+C ... care providers, October 22-26, 2019 at the Cranwell Resort and Spa in Lenox, ...
(Date:4/17/2019)... , ... April 17, 2019 , ... ... care in South Florida, is proud to sponsor the 25th annual Unifest, a ... , “As a local chiropractic practice, we are proud to sponsor an event ...
Breaking Medicine News(10 mins):
(Date:4/17/2019)... ... April 17, 2019 , ... The Job Research Foundation ... support investigation into the causes of and treatments for Job Syndrome. , The ... will take place around the globe in three countries, and on three continents. The ...
(Date:4/17/2019)... ... April 17, 2019 , ... Kennywood ... or on the autism spectrum, have an amazing experience. As part of this ... awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) to ...
(Date:4/17/2019)... , ... April 17, 2019 , ... ... innovative, dual-degree, online program leading students to degrees in both a Master of ... (MBA). This program is designed to be completed in as little as two ...
Breaking Medicine Technology: