DALLAS, March 20 /PRNewswire-FirstCall/ -- Affiliated Computer Services, Inc. (NYSE: ACS) announced today that it has been awarded a contract to provide business process outsourcing (BPO), information technology outsourcing (ITO), and customer care services for CAQH, the Council for Affordable Quality Healthcare. The multi-million dollar deal has a five and one-half year term with two one-year options, including a six-month implementation period.
CAQH is a nonprofit alliance of health plans and trade associations collaborating on initiatives that simplify healthcare administration for health plans and providers, resulting in a better care experience for patients and caregivers.
Under the terms of the contract, ACS will integrate its state-of-the-art document and customer relationship management systems with web applications to support CAQH's Universal Credentialing Datasource(R) (UCD) service. UCD is a web-based, single-source data-capture solution that eliminates the need for caregivers across the nation to complete and submit multiple credentialing and re-credentialing applications, thus reducing the time and expense devoted to unnecessary administrative functions. More than 550,000 providers and other health professionals use the service, and more than 10,000 join monthly. CAQH estimates that UCD saves providers more than $81 million annually and, to date, has eliminated more than 2 million paper applications.
"CAQH and its member companies have a deep commitment to improving the
healthcare process for patients and providers," said Ronald A. Williams,
CAQH chairman of the board and chairman and chief executive officer of
Aetna. "The Universal Credentialing Datasource is an example of what
dedicated industry leadersh
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