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20/20 Optometry of Silicon Valley Earns Prestigious Diamond Certified Award
Date:4/27/2013

San Jose, CA (PRWEB) April 27, 2013

20/20 Optometry of Silicon Valley, a Bay Area eye care provider, was recently awarded the prestigious Diamond Certified symbol for earning the highest quality in a customer satisfaction rating performed by American Ratings Corporation.

To become Diamond Certified, a local service company must pass each stage of the American Ratings Corporation's (ARC) twelve-step rating and certification process. In order to pass, companies must reach a customer satisfaction survey score of greater than 90 on a 100 scale.

Being a Diamond Certified company means that it is properly licensed and insured, that customers are happy and satisfied with the service and products they’ve received, and that the company is financially sound.

Most companies that apply to be Diamond Certified do not end up qualifying, ensuring that those that win the award meet the rigorous standards set forth by ARC. Winning Diamond Certification validates the high-quality vision care service and products 20/20 Optometry of Silicon Valley has always offered to their clients.

“Our entire team is pleased to earn this prestigious award. It is especially gratifying because it’s based on our customers’ perception of our quality,” said Bay Area optometrist Dr. Jeannette Lee, owner of 20/20 Optometry of Silicon Valley.

“Personally, I’ve been focused on rating local service companies for the past 15 years and I’m always impressed at how certain organizations are so focused on satisfying their customers. 20/20 Optometry is one of those special companies,” said Jim Stein, founder and CEO of American Ratings Corporation.

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