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2 studies: Social factors, 'super users' and urban emergency departments
Date:6/2/2010

DETROIT Difficulties with shelter, transportation, insurance, and health care costs are linked with heavier emergency department usage by so-called "super-user" patients in urban areas, according to research at Henry Ford Hospital.

The conclusions were drawn in the first of two studies on frequent users in inner-city emergency departments.

"A 'super user' is defined as a person who has visited the emergency department nine or more times in 18 months," explains Emily Brauer, M.D., co-author of the study on social factors. "Our team looked at what types of factors affected patients' frequent use of the emergency department."

Dr. Brauer will present the findings of the study on social factors June 5 at the Annual Meeting of the Society for Academic Emergency Medicine (SAEM) in Phoenix.

Another Henry Ford study followed frequent users over a 10-year period, looking for changes in their patterns of usage.

"The number of frequent users, and the number of visits by this group to the Emergency Department at Henry Ford Hospital, has increased significantly over the past decade," says Gerard B. Martin, M.D., lead author of the 10-year study. "The increases occurred despite stable insurance coverage for most of these patients."

Dr. Martin will present the findings of the 10-year study June 4 at SAEM.

The social factors study consisted of questionnaires conducted in an urban emergency department that sees 95,000 patients a year. A total of 80 adult patients, with an average number of 19 emergency department visits in the past year, were enrolled over a five-month period. Patients who suffered from intoxication or mental health issues were not included in the study.

  • 78 percent of patients specified the ED as the primary place that they seek health care.
  • 14 percent had no access to a primary care physician in the past 12 months.
  • 22 percent reported that cost was a barrier
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Contact: Sally Ann Brown
sbrown2@hfhs.org
313-876-2882
Henry Ford Health System
Source:Eurekalert

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