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The unfilled promise of corporate intranets

Both users and creators of corporate intranets are frustrated. In a recent Moreover survey, 58 percent of respondents said the Internet was their primary information resource at work, but only 11 percent considered the intranet to be their main source of information. Given all the money and effort that has gone into intranet sites, why do users find so little value in them?

By 1998, compa......

Full article >>> more complicated than personal research. According to the Intranet Journal, users tend to underestimate the difficulty and overrate their own skill. Expert searchers know that search tools vary and a different tool will often yield a better result. However, few users try more than one search engine, even if the results are poor, according to authors Chris Sherman and Gary Price. Web-skills instru......

Full article >>> both the cost and the usage. A virtual library can help turn the intranet into a real portal with both key internal and external information available in one place.

Users have come to depend on the Web as an information resource for its speed and ease of access, but many of them need help to use it as a business tool. The thoughtful selection and organization of information resources giv......

Full article >>>
'"/> By Sandy Plisch 03/03/04

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