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Special needs addressed at Web Usability Conference

MADISON Madisons masters of online usability challenged businesses to better meet the needs of customers and individuals with special needs last Wednesday at a Web usability conference titled Are Your Web Based Solutions Accessible, Effective and Useable?

The conference, which was hosted by the Madison chapter of Media Communicati......

Full article >>> users typically blame themselves when they have trouble navigating a Web site.

The goal should be to make sites easier to use and a more enjoyable experience, McEwen said. American Family Insurance has a usability lab where employees can observe customers using the Web site features in early stages and use customer feedback to improve online visitors experience.

Jeff Horvath, of......

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'"/> By Troy Janisch 05/24/04

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