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Show customers leadership, not gamesmanship

I never cease to be amazed by the games that some companies play with their customers in their neverending quest to goose up revenues and shore up profits. Most of these gambits end up aggravating customers rather than pleasing them. Lately, things have gotten ridiculous enough to make one yearn for the good old days of those intrusive evening telemarketing calls.

And Im not talking about......

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Source:wistechnology.com By Tony DiRomualdo 10/12/04


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TAG: Show customers leadership not gamesmanship

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