Navigation Links
Show customers leadership, not gamesmanship

I never cease to be amazed by the games that some companies play with their customers in their neverending quest to goose up revenues and shore up profits. Most of these gambits end up aggravating customers rather than pleasing them. Lately, things have gotten ridiculous enough to make one yearn for the good old days of those intrusive evening telemarketing calls.

And Im not talking about......

Full article >>> shoddy treatment of customers.

At best this kind of behavior can be described as going through the motions managing customers as just so many numbers, not individual clients. But in many instances the reality is far darker. Some companies are playing a systematic game of gotcha creating opportunities wherever they can to zing customers for fees and penalties. Far from operating on autop......

Full article >>> r friendly, and performing at a kick-butt pace. Do you want to delight rather than disgust your customers? Then start leading the service game and stop playing games with your customers. Your customers will be happier and so will your talent.

-----
Tony DiRomualdo is a business researcher, writer, and advisor with Next G......

Full article >>>
'"/>

Source:wistechnology.com By Tony DiRomualdo 10/12/04


Related biology technology :

1. On the case: Web lessons for connecting with customers
2. Unit of Fiserv in Milwaukee helps verify financial customers identities
3. Norlight offers new recovery service to displaced customers
Post Your Comments:
*Name:
*Comment:
*Email:


(Date:2/11/2016)...   BioInformant announces the February 2016 release ... Opportunities, Tools, and Technologies – Market Size, Segments, Trends, ... The first and only market ... BioInformant has more than a decade of historical information ... stem cell type. This powerful 175 page global strategic ...
(Date:2/11/2016)... ... February 11, 2016 , ... ... cell treatment clinic in Quito, Ecuador. The new facility will provide advanced protocols ... patients from around the world. , The new GSCG clinic is headed ...
(Date:2/10/2016)... Feb. 10, 2016  The Maryland House of Delegates ... announced that University of Maryland School of Medicine Dean ... University of Maryland Medical System President and CEO ... Medallion," the highest honor given to the public by ... Dean Reece and Mr. Chrencik for their ...
(Date:2/10/2016)... New York, and New York, New York (PRWEB) , ... ... ... Regeneron Pharmaceuticals Inc. (NASDAQ: REGN) today announced that it ... and develop new vaccines and immunotherapies for infectious diseases and cancer. ...
Breaking Biology Technology:
(Date:2/1/2016)... , Feb. 1, 2016  Today, the first ... (AHA) announced plans to develop a first of its ... power of IBM Watson. In the first application of ... IBM (NYSE: IBM ), and Welltok will create ... health assessments with cognitive analytics, delivered on Welltok,s health ...
(Date:1/25/2016)... 25, 2016  Glencoe Software, the world-leading supplier of ... industries, will provide the data management solution OMERO Plus ... Photo - ... Phenotypic analysis measures the characteristics and ... comparisons between states such as health and disease, the ...
(Date:1/20/2016)... 20, 2016   MedNet Solutions , an innovative ... of clinical research, is pleased to announce the attainment ... are the result of the company,s laser focus on ... , it,s comprehensive, easy-to-use and highly affordable cloud-based ... Key MedNet growth achievements in 2015 include: ...
Breaking Biology News(10 mins):