Navigation Links
Really Listening to Customers...AND Employees

This week I spent time with a leading producer of fashion goods interviewing some of their best customers and employees. The mission find out what aspects of the shopping experience really matter to customers and which practices of the sales representatives make a difference to how much the customer buys and how satisfied they are with the overall in-store experience.

Customers were inv......

Full article >>> products and serving customers gushed over like champagne from a bottle. Hearing their stories left little doubt about why they are top sales producers. These employees not only validated what the customers told us, but enriched it by helping to connect specific selling and service practices to what customers said delighted them.

By the end of the week a slew of incredibly valuable insi......

Full article >>> tion technology to help companies create a committed and high performance workforce. Tony can be reached at td@nextgenerationconsulting.com.

*****
The opinions expressed herein or statements made in the above column are solely those of the author, & do not necessarily reflect the views of Wisconsin Technology Network, LLC. (WTN). WT......

Full article >>>
'"/>

Source:wistechnology.com By Tony DiRomualdo 02/18/04


Related biology technology :

1. Employees debate ethics of giving two weeks notice
Post Your Comments:
*Name:
*Comment:
*Email:


(Date:6/24/2016)... ... ... Researchers at the Universita Politecnica delle Marche in Ancona combed medical journal articles ... findings are the subject of a new article on the Surviving Mesothelioma website. ... blood, lung fluid or tissue of mesothelioma patients that can help point doctors to ...
(Date:6/23/2016)... , June 23, 2016   Boston Biomedical ... novel compounds designed to target cancer stemness pathways, ... been granted Orphan Drug Designation from the U.S. ... of gastric cancer, including gastroesophageal junction (GEJ) cancer. ... designed to inhibit cancer stemness pathways by targeting ...
(Date:6/23/2016)... , June 23, 2016 Houston Methodist ... the Cy-Fair Sports Association to serve as their ... agreement, Houston Methodist Willowbrook will provide sponsorship support, ... connectivity with association coaches, volunteers, athletes and families. ... the Cy-Fair Sports Association and to bring Houston ...
(Date:6/23/2016)... NEW YORK , June, 23, 2016  The ... students to envision new ways to harness living systems ... of Modern Art (MoMA) in New York ... more than 130 participating students, showcased projects at MoMA,s ... included Paola Antonelli , MoMA,s senior curator of ...
Breaking Biology Technology:
(Date:6/2/2016)... , June 2, 2016 The Department ... has awarded the 44 million US Dollar project, for the ... Vehicle Plates including Personalization, Enrolment, and IT Infrastructure , ... in the production and implementation of Identity Management Solutions. Numerous ... however Decatur was selected for the ...
(Date:5/20/2016)... MINNEAPOLIS , May 20, 2016  VoiceIt ... technology partnership with VoicePass. By working ... user experience.  Because VoiceIt and VoicePass take slightly ... two engines increases both security and usability. ... expressed excitement about this new partnership. ...
(Date:4/28/2016)... SAN FRANCISCO and BANGALORE, India ... part of EdgeVerve Systems, a product subsidiary of Infosys (NYSE: ... service provider, today announced a global partnership that ... convenient way to use mobile banking and payment services. ... Mobility is a key innovation area for financial services, but ...
Breaking Biology News(10 mins):