Navigation Links
Really Listening to Customers...AND Employees

This week I spent time with a leading producer of fashion goods interviewing some of their best customers and employees. The mission find out what aspects of the shopping experience really matter to customers and which practices of the sales representatives make a difference to how much the customer buys and how satisfied they are with the overall in-store experience.

Customers were inv......

Full article >>> products and serving customers gushed over like champagne from a bottle. Hearing their stories left little doubt about why they are top sales producers. These employees not only validated what the customers told us, but enriched it by helping to connect specific selling and service practices to what customers said delighted them.

By the end of the week a slew of incredibly valuable insi......

Full article >>> tion technology to help companies create a committed and high performance workforce. Tony can be reached at td@nextgenerationconsulting.com.

*****
The opinions expressed herein or statements made in the above column are solely those of the author, & do not necessarily reflect the views of Wisconsin Technology Network, LLC. (WTN). WT......

Full article >>>
'"/>

Source:wistechnology.com By Tony DiRomualdo 02/18/04


Related biology technology :

1. Employees debate ethics of giving two weeks notice
Post Your Comments:
*Name:
*Comment:
*Email:


(Date:9/18/2017)... ... September 18, 2017 , ... ... optimization firm for the life sciences and healthcare industries, announces Bryan Coddington ... , What: Digital Transformation in Medical Device – The Journey to FDA Compliant ...
(Date:9/15/2017)... ... 15, 2017 , ... San Diego based graphene materials and ... round of financing, totaling $600,000. The round was entirely filled by existing ... at a company valuation of $10M. , Grolltex, short for ‘graphene-rolling-technologies’, ...
(Date:9/14/2017)... ... September 14, 2017 , ... DrugDev , ... at the third annual DrugDev Summit, November 7-8, 2017 in Philadelphia, PA. The ... progressive clinical research leaders for best practice case studies, keynote presentations, lively breakout ...
(Date:9/14/2017)... ... September 14, 2017 , ... ... utilizing its extensive experience with Health Economics and Outcomes Research (HEOR) and ‘big ... laboratory testing. In 2014, US healthcare spending exceeded $3.0 trillion with nearly 1/3 ...
Breaking Biology Technology:
(Date:4/13/2017)... 2017 UBM,s Advanced Design and Manufacturing event ... emerging and evolving technology through its 3D Printing and ... alongside the expo portion of the event and feature ... focused on trending topics within 3D printing and smart ... event will take place June 13-15, 2017 at the Jacob ...
(Date:4/11/2017)... Florida , April 11, 2017 ... a security technology company, announces the appointment of independent Directors ... Bendheim to its Board of Directors, furthering the company,s ... ... of NXT-ID, we look forward to their guidance and benefiting ...
(Date:4/4/2017)... 2017   EyeLock LLC , a leader of ... States Patent and Trademark Office (USPTO) has issued U.S. ... of an iris image with a face image acquired ... company,s 45 th issued patent. ... given the multi-modal biometric capabilities that have recently come ...
Breaking Biology News(10 mins):