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Readers react to 'Cingular confusion'

Nothing elicits comments as much as a poor customer experience. No column I've written in the last three years has drawn as much comment as the one I wrote in early February about my experiences with Cingular.

To update: My Cingular saga has only gotten worse. I'll admit up front that I haven......

Full article >>> t I don't pay close attention to my finances, and (2) that Cingular has so confused its customers (of which I believe I am a prototypical example) that customers are paying or not paying a bevy of bills hoping to find some sort of normal rhythm to their mobile phone expenses. In the past three months, my mobile phone costs have soared, and I'd need to be a forensic accountant to understand what I'......

Full article >>> mobile phone unlocking codes" and Google will deliver dozens of sites that will provide you with unlocking codes and/or instructions. I unlocked my Nokia phone a year ago, and swap out SIM cards when I travel in Europe. It's a fraction of the cost of roaming charges. In theory, you could be a customer of multiple U.S. carriers using an unlocked phone, so you can take advantage of better coverage o......

Full article >>> column was reprinted with permission of Network World Inc. All registered trademarks are owned by IDG. More information can be found at http://www.idgef.com.

IDG. All rights Reserved

The opinions expressed herein or statements made in the above column are solely those of the author, & do not necessarily reflect the views of Th......

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Source:wistechnology.com By Chris Shipley 04/18/05


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