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QIAGEN Instrument Service - insist on the best in service and support


Service Support Agreements initiated at purchase allow you to budget the complete cost of your system over a year or longer, giving greater financial control. QIAGEN Instrument Service delivers cost-effective solutions for reducing unplanned downtime, allowing you to plan your workflow more effectively. Our Service Support Agreements are designed to make ownership of laboratory instruments easy.

Table 1. Flexible Service Support Agreements Special offers and upgrades

Partnership with QIAGEN Instrument Service gives you fast-track access to the newest developments in BioRobot technologies, software, and services. Special offers, upgrades, and Warranty Extensions ensure you receive the best possible performance from your automated system with the quality of service you expect from QIAGEN.

Your QIAGEN instrumentation system evolves with your laboratory as newly developed application protocols are offered to you directly by QIAGEN Instrument Service. Application Upgrades are available to add QIAGEN chemistry or custom designed protocols to your BioRobot system. These upgrades allow the quick installation of certified QIAGEN protocols or development of custom applications by QIAGEN Specialists who know your system and the
science behind your applications.

The QIAsoft Upgrade PLUS is just one of many special offers aimed at increasing the speed and ease-of-use of your automated applications. Including a state-of-the-art Compaq PC, a space-saving 15-inch TFT flat-screen monitor, and the latest version of the QIAsoft Operating System, it allows faster processing and more options for integration of accessory instruments.

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