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QIAGEN Instrument Service - insist on the best in service and support

o ensure your system meets
the demands of new or customized applications.

Skilled and experienced personnel

QIAGEN Instrument Service personnel are familiar with all major brands of automated laboratory instruments and are experienced in servicing integrated systems. A broad portfolio of Service Support Agreements, ISO 9000 accreditation, and an international team of highly qualified and experienced
Support Specialists ensure we deliver the high-quality service your applications demand.

Flexible Service Support Agreements provide various levels of cover. Full Cover Agreements ensure complete annual coverage, including breakdown repair, preventive maintenance visit, priority dispatch, and all travel and accommodation costs. QIAGEN service and support ensures you have the freedom to add
options, or extend the agreement as you wish.

Flexible Service Support Agreements can include:

Rapid response
- through top priority dispatching, to minimize downtime

Annual Preventive Maintenance Visit - including thorough maintenance planning

In-house operator training - general or tailored to your applications

Access to special offers - including the latest application protocols and hardware

Value-added options - including the QIAsoft Update with a new PC and TFTmonitor

Service Support Agreements can be upgraded with options for long-term agreements, additional calibration visits, and several operator-training options, assuring the high performance of your instrument.

Defined budgeting and peace-of-mind

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