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Is outsourcing reaching its limits or simply pausing for breath? - Part II

In my last column, I reviewed some of the key findings of a study conducted by Deloitte Consulting of the experiences of 25 of the largest practitioners of outsourcing in the world. In this article, I discuss the findings from another study conducted by the consulting firm DiamondCluster of over 400 buyers and providers of IT outsourcing services. The complete report can be downloaded <......

Full article >>> ) indicated that they would decrease their level of offshore outsourcing.

Before you think about writing obituaries for offshore outsourcing, read on. The report also suggests that this silver cloud has a dark lining. It attributes the main cause of increased unhappiness to the explosion of demand for offshore services.

Apparently so many companies are sending work offshore that......

Full article >>> > But once again, opponents of outsourcing shouldn't get too excited by these findings. Despite this growth in contract terminations, 81 percent of respondents indicated that they were still satisfied with onshore outsourcing, up from 74 percent last year.

The Deloitte study reported great disappointment over the level of cost savings actually achieved through outsourcing. The DiamondClus......

Full article >>> to avoid being put out on the street as a result of the growth in outsourcing activities that companies indicate they intend to continue. Work to ensure your skills are not generic. Take time to learn about the business. Take a user to lunch. Make some customer visits with the sales force. Take calls in the customer care center. Visit the distribution center. Have a stroll around the factory floor......

Full article >>>
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Source:wistechnology.com By Tony DiRomualdo 08/09/05


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