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Innovate, Automate, or Improve? You Don't Have to Choose.

Theres an old saw around business computing that you should improve processes before you automate them. It is seductive to think that if the business side could just get its act together and tell us clearly what it wants, everything would be fine. And if your only objective is to automate what youre already doing, it might (underline the might) work. But that leaves a lot of technology value on th......

Full article >>> pletion. And even if we could, we wouldnt know enough to understand the answers.

Rather than trying to discover the right answer through a front-loaded organizational interrogation process, consider an approach of description and dialogue. Im not suggesting a return to the glass-house days of this is what youll get and youll like it. I am suggesting that technologists get better at descri......

Full article >>> on. But the more youre faced with uncommon situations, the more innovative your organization, the more likely youll have to do some description to get the ball rolling.

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Full article >>>
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Source:wistechnology.com By Byron Glick 07/28/04


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