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IT outsourcing according to Tom Koulopoulos, part 2

some aspect of the relationship with the consumer that is always part of that core.

You're not going to outsource that, because it's constantly evolving. Everything else is probably fair game.

WTN: Can a company outsource something like their call center, which is on the front lines of a lot of customer contact, and still keep that really great relationship?

K......

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Source:wistechnology.com By Jason Stitt 03/22/06


Page: 1 2 3 4

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2. IT outsourcing according to Tom Koulopoulos, part 1
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8. Tech Digest: network outsourcing; UW astronomy; Merge acquisition
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