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Getting beyond the vortex of corporate mediocrity

You cannot commoditize talent when the key skills for today's success are flexibility, adaptability, creativity, and technology. You have to pay for talent in order to compete in the global marketplace. This transcends all industries and organizations.

There is a misperception that there is a shortage of highly skilled, technical people in this country. The ......

Full article >>> the cost of getting it right again.

All companies fear compliance audits by the Securities and Exchange Commission and the U.S. Department of Labor because they know that their systems may not be as good as they thought. They pray that their systems are fixed before the auditors show up. All of a sudden, that $500,000 cost......

Full article >>> over in France that is so messed up they have sent people out there for weeks to try to fix it. Things are all messed up and no one has a clue.

There also is a major financial firm looking at implementing a critical systems conversion and has a crazy systems conversion plan. Two days for running in parallel and no contingency plans or fall back plans to the original system once the new sy......

Full article >>> the reliability, you have to pay for it. When are people going to learn?

CARLINI-ISM: When you pay peanuts, you get monkeys.

Copyright 2007 - James Carlini

Recent articles by James Carlini

Call centers and customer service: The good, the bad, and the clueless By James Carlini 03/08/07

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