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Domesticating the change beast

Starting change is pretty easy. If you're the new exec, people practically expect changes in the organization chart, the vendor list, or in some "key business process." If you're a technologist or a specialist, you don't have to wait too long before there's an upgrade, a new product or some other disruptive event, and the change beast is off rummaging through the underbrush of your......

Full article >>> all that energy swirling around in your informal culture.

Drown the rumor mill

Information abhors a vacuum, and people will invent meaning in the absence of any hard information. If you don't know, say so. If you've got questions, talk about them. I'm not suggesting that you start out saying everything you know. Sometimes that's not useful or even legal. And in any case, if your o......

Full article >>> gestions above are really just a way for you to begin seeing those informal mechanics. Stupid Microsoft office-work-as-sporting-event commercials not withstanding, the informal part of your organization isn't always silly or awkward and almost never obvious. It will take time and patience to spot it and follow it's trail to real change.


Byron Glick is a principal at Prair......

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'"/> By Byron Glick 07/21/04

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