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Death of Customer Service

nt think that the change has as much to do with egoism as it does with an apparent breakdown in respect. To me, it seems that service people dont show the respect they should - respect for and to their customers. For example, it has become popular to address customers by their first names. That ignores all market research on the matter. Market research tells us that people like to be addressed as ......

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Source:wistechnology.com By Dennis Parker 05/12/03


Page: 1 2 3 4

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TAG: Death Customer Service

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(Date:12/2/2008)... 2 Cerimon Pharmaceuticals, Inc. ...een appointed to the Company,s Board of Directors....try leader with more than 20 years of experience i...ing as Head of Global Development at Novartis Phar...rilled to welcome Dr. Shannon to our Board of Dire...
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