Navigation Links
Death of Customer Service

Great customer service died a slow death during the past twenty years. It died due to neglect, greed, selfishness, and rude behavior by companies, service agents, and ---customers!

Most of the killing blows were administered thoughtlessly.

Is our current spate of self-obsession leading us to ignore common sense and courtesy? Will Thank you! eventually become as dated as Fortnig......

Full article >>> rvice person) are not associated with the exchange. In other words, the exchange could not cause a problem for them.

I respectfully disagreed with her fundamental premise, but agreed that customer service has changed and for the worse! I responded, I dont think that the change has as much to do with egoism as it does with an apparent breakdown in respect. To me, it seems that service p......

Full article >>> r current spate of self-obsession leading us to ignore common sense and courtesy? Will Thank you! eventually become as dated as Fortnight in American conversations? Are we really becoming ugly Americans? Has it really become more important to us to manage our careers rather than managing our responsibilities?

A college friend (we graduated together in 1980) and I met for lunch and became......

Full article >>> nt think that the change has as much to do with egoism as it does with an apparent breakdown in respect. To me, it seems that service people dont show the respect they should - respect for and to their customers. For example, it has become popular to address customers by their first names. That ignores all market research on the matter. Market research tells us that people like to be addressed as ......

Full article >>>
'"/>

Source:wistechnology.com By Dennis Parker 05/12/03


Related biology technology :

1. Quantification of Nucleosomes in Serum by the Cell Death Detection ELISAplus
2. In Situ Cell Death Detection Kit
3. MRI monitor wins Customer Value Enhancement Award
4. Customers, clients and partners, oh my!
5. Really Listening to Customers...AND Employees
6. The Secret of Success: Listen To Customers
7. Customers Rate Epic as Best Overall Vendor in Healthcare for Seventh Consecutive Time
8. Software Enables Suppler Customer Data Integration
9. CEO Wilson Defines GEs Health-IT Customer
10. QIAGEN Instrument Service insist on the best in service and support
11. Custom siRNA Oligo Synthesis Service
Post Your Comments:
*Name:
*Comment:
*Email:


(Date:3/22/2017)... 22, 2017  UBM and the Massachusetts Medical ... extended partnership and the third annual Massachusetts Medtech Week. ... 21 st Annual MassMEDIC Conference held in ... 3-4, 2017. MassMEDIC will feature ... President and CEO, Scott Whitaker , at ...
(Date:3/22/2017)... , March 22, 2017 MarketNewsUpdates.com ... ... cancer conditions are being pressured as of late due to ... cancer pain management has a dramatic impact on patient,s quality ... and development activities for identifying new forms of opioid formulations ...
(Date:3/22/2017)... ... March 21, 2017 , ... Okyanos Cell Therapy has announced Tallahassee, ... their live events series, “Stem Cell Therapy: The Next Phase in the Evolution of ... Stem Cell Research and Therapy Act, Okyanos maintains a mission to help ...
(Date:3/22/2017)... ... March 21, 2017 , ... Watson-Marlow ... pump with patented ReNu single-use (SU) cartridge technology. Engineered by the world ... pumps in SU tangential flow filtration (TFF), virus filtration (VF) and high-performance ...
Breaking Biology Technology:
(Date:2/16/2017)... FRANCISCO , Feb. 16, 2017  Genos, ... today announced that it has received Laboratory Accreditation ... CAP Accreditation is presented to laboratories that meet ... who demonstrate scientifically rigorous processes. "Genos ... excellence in laboratory practices. We,re honored to be ...
(Date:2/13/2017)... -- Former 9/11 Commission border counsel and Special Counsel ... of Identity Strategy Partners, LLP, today releases the ... Order: Protecting the Nation From Foreign Terrorist Entry Into ... President Trump,s ,Travel Ban, Executive Order gains more notoriety ... travel ban, it is important that our national discourse ...
(Date:2/8/2017)... , Feb. 8, 2017 About Voice ... voice to match it against a stored voiceprint ... as pitch, cadence, and tone are compared to ... minimal hardware installation, as most PCs already have ... different transactions. Voice recognition biometrics are most likely ...
Breaking Biology News(10 mins):