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Consultant says beware hidden costs of bad IT projects

Milwaukee, Wis. Hidden factors may contribute as much to the high failure rate of information technology projects as the easily identifiable suspects, technology executives were told Wednesday.

Robert Balon, a principal in Clerestory Consulting in Chicago, delivered that sobering message Wednesday at the Milwaukee Athletic Club du......

Full article >>> well known is that between 40 and 60 percent of user time is spent on activities that have nothing to do with training, Balon said, and users should be trained on the entirety of their new jobs, not just how to use new software. He recommended scenario-based testing as the foundation for training program development.

Reporting habits are another factor in IT failures, he added. It doesn'......

Full article >>> oof way to approach projects, companies with above average IT governance tend to get a higher return on assets than organizations with weak governance, according to Carissa Rollins, senior manager for the Milwaukee office of Whittman Hart.

One important management trait is the willingness to abort an expendable IT project that is well on its way ......

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'"/> By Joe Vanden Plas 04/12/06

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