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Cingular confusion

Am I the only one completely confused by the Cingular merger with AT&T?

I've read the business stories and understand the facts of the deal. Cingular Wireless acquires the assets and customers of AT&T Wireless for $41 billion. The combined companies have 46 million customers, topping now No. 2 carrier Verizon by 9 million subscribers. The one hitch is that A......

Full article >>> hone and upgrade or migrate or whatever my account. In the course of the last week, I visited four Cingular-branded storessometimes as close as two doors apart, since formerly competing AT&T Wireless and Cingular stores were often located close to one another. Aside from the funny little orange guy, there's not a lot of consistency between the stores. And there's not much help, either.

A ......

Full article >>> e two companies are not one, why AT&T Wireless customers are second-class citizens until initiated into the Cingular community, and why AT&T Wireless customers must pay for the privilege. In this mess of a merger, Cingular may have become the largest cellular carrier in the country, but it's the 26 million confused and disenfranchised customers of AT&T Wireless that are the lesser for it.

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Full article >>>
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Source:wistechnology.com By Chris Shipley 02/08/05


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3. Readers react to Cingular confusion
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