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Call centers and customer service: The good, the bad, and the clueless

ales?

Evidently, providing good customer service transcends knowledge of any singular product or service. I am sure U.S. Cellular is paying their call center executive a lot more than the Tire Rack or Jewelry Television is.

What happens in Vegas, gets messed up in Vegas

A call center I recently used that I thought would be of the utmost customer service was the re......

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Source:wistechnology.com By James Carlini 02/28/07


Page: 1 2 3 4 5 6

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TAG: Call centers and customer service The good the bad and the clueless

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