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CIO Leadership Series: Tanya Townsend, Saint Clare's Hospital

Tanya Townsend
Weston, Wis. - Tanya Townsend didn't have much time to pass the all-digital challenge, but she wasn't dreading it, either.

How many other information technology directors have an opportunity to start fresh with a new building, new network architecture, new people, and new processes?

Not many, and when the still-to-......

Full article >>> a multi-disciplinary team comprised of Townsend and senior executive partners.

They interviewed clients that were using the same types of systems, and they contacted other hospitals that were all-digital or close to being all-digital. They also approached their task from a clinical standpoint to determine whether their newly devised clinical process flows for mobile care and CPOE would fi......

Full article >>> cluding the hospital or a clinic or even home, and using them at any point of care.

According to Townsend, there are no limitations to the patient information contained within the device - progress notes, scanned documents, and even large radiological images are available - and doctors and nurses can enter updated information at the point of care.

From an end-user's perspective,......

Full article >>> es the way the interdisciplinary team communicated with caregivers. "It was critical that doctors and nurses be brought in on the decision making process of what products would be used and how they would be deployed," he said. "Tanya was proactive in working with clinicians to make sure their input was heard."

The benefits of the tablets, combined with electronic record applications, have......

Full article >>> based medical guidelines, and Townsend said the hopsital is 99.6 percent compliant with its medication formularies.

"That means we basically have zero orders that are in conflict with the hospital formulary, which also is a significant cost savings in terms of our supply-chain efficiencies," Townsend said.

Improved turn-around times on drug orders are another benefit. Saint Clare......

Full article >>>
'"/> By Joe Vanden Plas 03/28/07

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