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American Family CIO takes entrepreneurial approach to innovation

Byrne Chapman, CIO of American Family
When Byrne Chapman started his career in IT, weatherman probably wasnt one of the variations he imagined. Yet the business needs at American Family Insurance have taken him in just that direction. Byrne Chapmans organization has started handling terabytes of storm data from the national weather service.

They use......

Full article >>> ation process got started. One of the IT staff heard that nearly half of all paper applications were returned to agents for additional information or correction. The prototype demonstrated that the instant validation and electronic capture of the information on the application reduced initial errors and eliminated mistakes from re-keying the data. What started out targeted at personal insurance li......

Full article >>> nt is something he follows closely. Hes also very interested in advances in automated workflow tools including business rules engine technology. Hes recently begun using that technology to put management of business rules in the hands of those who are running the insurance lines, so that things like a change in interest rates can be handled directly without involving a programmer. Byrne is also wa......

Full article >>> @prairiestarconsulting.com">byron.glick@prairiestarconsulting.com or via telephone at 608/345-3958.

The opinions expressed herein or statements made in the above column are solely those of the author, & do not necessarily reflect the views of Wisconsin Technology Network, LLC. (WTN). WTN, LLC accepts no legal liability or responsibility for any claims made or opinions expressed herein......

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Source:wistechnology.com By Byron Glick 12/08/04


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