( ways to work around the new program. ...)Advanced CIO: Technology execs must trumpet their success

ways to work around" the new program.

Melbye now wishes he had devoted more time to the initial change management issues, including acceptance testing. "They had a deep emotional investment in the old systems," he said. "I underestimated, as the project sponsor, the time and resources necessary to do that."

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Source:wistechnology.com By Joe Vanden Plas 05/14/06


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