As part of the solution, each patient receives a XECAN RFID lanyard. The RFID reader, which is concealed above the ceiling, automatically identifies the patient. Because of the extended read range of the ThingMagic Astra reader, patients need only pass within approximately 15 feet of any reader to be recognized. Through the XECAN EMR integration, when the RFID system identifies the patient, they are placed in the daily schedule queue and their medical chart and treatment plan are immediately opened. Patient-identifiable information can only be viewed within the clinic and only by authorized staff members.
After only a few weeks of use, the deployment at Jordan Hospital has been very well received by staff and patients because it fosters a more pleasant experience for the patient. By reducing the number of time-consuming manual activities, the front office and nursing staff can spend more quality time with the patients. Additionally, patients can be confident that "wrong patient" medical errors are significantly minimized, if not eliminated.
"Before the RFID system was in place, we would have to ask the patient to produce three forms of identification to properly match them with their treatment plans. Now, after an initial registration, the patient's identification is verified automatically in one step. This gives us more time to talk to patients about things going on in their lives, helping them feel more at ease," said Natalie Campbell, Department manager, Jordan Hospital. "We're so pleased with the progress that we're already thinking about expanding the RFID system to other parts of the hospital to potentially include staff and radiology accessories."
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