Navigation Links
Veeva CRM Adds New Survey Functionality to Deepen Customer Understanding and Drive More Relevant Interactions
Date:7/10/2013

PLEASANTON, California, July 11, 2013 /PRNewswire/ --

Life sciences companies can now easily develop and deploy surveys to healthcare providers through multiple channels

Life sciences companies are focused on developing a deeper understanding of healthcare providers as they move toward a more customer-centric engagement model. The new built-in survey capability in Veeva CRM enables organisations to continuously capture customer feedback directly from any channel, providing richer, more detailed customer insights in real-time.

     (Logo: http://photos.prnewswire.com/prnh/20120425/527164)

The new Surveys and Assessments functionality in Veeva CRM allows business users to quickly develop surveys and execute them either online or by field representatives during their interaction with the healthcare provider. Responses can be collected via multiple channels, including mobile and web, enabling life sciences companies to capture the data in aggregate and at the prescriber level, then through CRM, act upon it quickly.

"In their pursuit of commercial excellence, organisations want more immediate ways to capture insights about the customer," said Brian Longo, general manager of commercial products for Veeva. "With the new Surveys and Assessments capabilities, our clients now have a way to do so easily. And because they use Veeva CRM in the cloud, new functionality is immediately available to all of our customers. In fact, a top ten pharma company immediately began using Surveys the moment it was released. That's the power of true multitenant cloud."

Veeva delivers major enhancements to its cloud-based products several times a year. In addition to Surveys and Assessments, the applications within Veeva's Commercial Suite include a host of new capabilities. In Veeva CRM tighter sample limit controls and the ability to restrict calls by account type improve tracking and compliance. And, Vault PromoMats - Veeva's promotional materials management system - includes new features that make it easy to review and annotate promotional videos.

Veeva CRM Approved Email Now Available

Coinciding with its latest release, Veeva also announced the general availability of a new offering, Veeva CRM Approved Email - an end-to-end solution to enable regulatory compliant email communication between sales reps and healthcare providers.

Tailored specifically for life sciences, Approved Email is a powerful new offering that combines content management and CRM in the cloud to manage the entire process from content creation through distribution. It ensures only the most up-to-date information is shared with customers and every interaction is tracked for complete customer insight.

For a complete list of all the latest Commercial Suite upgrades or more details on Approved Email, please contact Veeva at info@veevasystems.com.


About Veeva Systems
Veeva Systems is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence and customer success, Veeva has over 150 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Founded in 2007, Veeva is a privately held company headquartered in the San Francisco Bay Area, with offices in Philadelphia, Barcelona, Budapest, London, Paris, Beijing, Shanghai and Tokyo. For more information, visit http://www.veeva.com.

Media Contact
Lisa Barbadora
Veeva Systems, Inc.
pr@veevasystems.com


'/>"/>
SOURCE Veeva Systems
Copyright©2012 PR Newswire.
All rights reserved

Related biology technology :

1. Survey Reveals Paternity Questions Loom for More Than One in 10 Americans
2. Live Press Briefing on Findings of Biomedical Industry CEO Survey
3. Survey: Small Medical Practice Confidence Index Rises in 2012
4. Morning Sickness or NVP: National Survey of Nurse Practitioners Points to Underreporting of Common Condition in Pregnancy
5. Pharma IQs Compound Management Survey Report
6. International Survey of T2* Cardiovascular Magnetic Resonance in Thalassemia
7. Safety Foundation Sends "First of Its Kind" Safety Survey to Resorts
8. Survey Shows Physicians Divided as Presidential Election Nears
9. Surveying Earths interior with atomic clocks
10. 2012 Battalia Winston Survey Finds Corporate Holiday Parties are Making a Comeback
11. Anonymous survey launched for Parkinson’s patients to collect data for research to help determine the cause of Parkinson's disease.
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/25/2016)... ... May 25, 2016 , ... The ... fracture-specific plating options designed to address fractures of the distal tibia and fibula. ... The Acumed Ankle Plating System 3 is composed of seven plate families that ...
(Date:5/25/2016)... ... ... Scientists at the University of Athens say they have evidence that the ... research that could lead to one good one. Surviving Mesothelioma has just posted an ... The team evaluated 98 mesothelioma patients who got a second kind of ...
(Date:5/25/2016)... ... May 25, 2016 , ... Biohaven Pharmaceutical Holding Company Ltd. ... the company’s orphan drug designation request covering BHV-4157 for the treatment of Spinocerebellar ... FDA. , Spinocerebellar ataxia is a rare, debilitating neurodegenerative disorder that is ...
(Date:5/24/2016)... (PRWEB) , ... May 24, 2016 , ... Last week, ... for corporate executives and entrepreneurs, held The Future of San Diego Life Science event ... San Diego life science community attended the event with speakers Dr. Rich Heyman, former ...
Breaking Biology Technology:
(Date:3/15/2016)... -- --> --> According ... "Digital Door Lock Systems Market - Global Industry Analysis, Size, ... digital door lock systems market in terms of revenue was ... to grow at a CAGR of 31.8% during the period ... (MSMEs) across the world and high industrial activity driving inclusive ...
(Date:3/11/2016)... --> --> ... Recognition Market by Technology (Pattern Recognition), by Component (Hardware, ... Type (On-Premises and Cloud), by Industry Vertical and by ... the global market is expected to grow from USD ... 2020, at a CAGR of 19.1%. , ...
(Date:3/9/2016)... BEACH GARDENS, Fla. , March 9, 2016 ... identity management authentication and enrollment solutions, today announced ... DigitalPersona ® Altus multi-factor authentication ... IT and InfoSec managers to step-up security where ... Washington, DC . ...
Breaking Biology News(10 mins):