Tile Doctor products like wet tile saws and chemicals like grout sealer will be supported by innovations in order fulfillment and customer communication from a technology perspective. Distributors and retailers will also see a dramatic increase in visibility by carrying the line - tile consumers will be directed to retailers for purchase through the well-visited site, www.TheTileDoctor.com. While TMP is moving forward with technology, Rapp wants the company to look backward for inspiration for customer service. "This is a people business, and even with all of our innovation, it is the hands-on knowledge and support that will be most apparent in every interaction."
About The Tile Doctor
Founded in 1999 by tile industry veteran Curt Rapp, The Tile Doctor and its Internet properties, have been focused on the needs of the tile consumer and tile industry for nine years. With tens of millions of unique visitors over the years, in 2007 the company launched a line of how-to videos for ceramic tile installation. This year, the company is unveiling a dramatic addition to the best tile information on the Internet: an advanced collection of products, solutions and machines for the industry professionals and consumers. The new line includes granite sealers, grout sealers, wet tile saws and mortar mixers. In July, the company launched a green antimicrobial surface modifier.
The company is incorporated as Tile Media Properties, a nod to the company's informational origins. Headquartered in Atlanta, Ga., the company is an active member of the Ceramic Tile Institute of America (ctioa.org) and is a proud supporter of Tile Partners for Humanity (tpfh.com). F
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