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St. Luke's Hospital & Health Network Selects CareTech Solutions to Provide Proactive Monitoring of Hospital IT Infrastructure
Date:5/31/2011

TROY, Mich., May 31, 2011 /PRNewswire/ -- CareTech Solutions, an information technology and Web products and services provider for more than 180 U.S. hospitals and health systems, announced today that St. Luke's Hospital & Health Network (SLHHN) in Bethlehem, PA selected the company to provide remote 24/7/365 IT infrastructure monitoring from CareTech's Healthcare Infrastructure Operations Center (HIOC), a technology hub for the storing and monitoring of data, systems and applications located in Troy, Mich.

"Data and system availability and reliability are critical for any healthcare organization, but even more so for St. Luke's as it prepares for significant growth," said Chad Brisendine, CIO, SLHHN. "To ensure our IT capabilities keep pace with that growth, the hospital system sought strategic partnerships to complement and integrate with the existing IT structure. By outsourcing network monitoring to CareTech Solutions we get the assurance that our clinical and business data and systems are under an experienced, watchful eye at all times."

The CareTech Solutions Healthcare Infrastructure Operations Center features:

  • 30,000 sq. ft. of data storage and performance monitoring stations staffed by more than 50 healthcare information technology (IT) professionals
  • Proactive monitoring of:
    • Critical Identified Applications
    • Hardware availability and interface engines
    • Network and data storage
    • Web availability and Internet traffic
  • Use of proprietary mix of monitoring software tools to organize and report real-time HIOC performance via visual dashboards and alert mechanisms
  • Three SAS 70 data centers endorsed by the American Hospital Association (AHA)
  • 96-fiber WAN backbone between data centers for speed and redundancy
  • PCI and HIPPA compliant

About St. Luke's Hospital & Health Ne
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SOURCE CareTech Solutions
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