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Six Sigma and Social Media: Tools for Reducing Costs, Improving Processes
Date:10/9/2008

CHAPEL HILL, N.C., Oct. 9 /PRNewswire/ -- Pairing traditional quality tools with innovations like social networking and multi-channel marketing are helping organizations reduce waste, meet customer expectations and stay afloat financially in today's market. At How Process Improvement Leaders Produce Profits in Recessions, the 10th annual quality excellence conference hosted by Best Practices, LLC's GLOBAL BENCHMARKING COUNCIL, executives from leading companies shared results from recent initiatives to cut costs while maintaining quality.

Download a complimentary excerpt of the post-conference report at http://www3.best-in-class.com/gr178.htm to view a list of companies in attendance, presenting companies and their topics of interest, and summarized transcripts from two roundtable discussions on How Process Improvement Professionals Can Best Add Value during Turbulent Economic Times. Included in the discussion notes are other challenges, tactics, successes and mini case studies from conference attendees about best practices, pitfalls and insights on improving processes and turning a profit during challenging economic times.

Please mark your calendar and inform your colleagues about the upcoming 11th Annual Customer Experience Conference: Connecting Employees, Customers, Business Leaders through an Integrated Customer Strategy in Las Vegas, Nev., February 2-4, 2009. Learn more about this unique learning and networking opportunity at http://www3.best-in-class.com/CurrentConference .

Explore the research and networking opportunities available through the GLOBAL BENCHMARKING COUNCIL service by signing up for a guided Virtual Tour at http://www3.best-in-class.com/gr179.htm or by contacting Elizabeth Winstead at 919.767.9259 or ewinstead@best-in-class.com.

Best Practices, LLC's GLOBAL BENCHMARKING COUNCIL (http://www3.best-in-class.com/gbc ) is an innovative research, benchmarking and networking service for business executives in pharmaceutical and life sciences, consumer and industrial products manufacturing, financial services and other industries to promote top-line revenue growth, cost reduction and innovative problem-solving.


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