Farmingdale, NY (PRWEB) July 30, 2013
If there's one thing that scientists don't need, it's working with rude sales people. For researchers who seek kind, patient, sage-like guidance on cuvettes, there's hope. NSG Precision Cells has a professionally trained cuvette service team that has been helping researchers learn about and buy cuvettes for decades.
Why Call NSG For Cuvette Support
Most other companies have one thing in mind; get the customer off the phone as quickly as possible. It drives people crazy to feel that constant "rushed" feeling from the sales rep. Most questions are not addressed or are rudely answered. Trying to find out a simple detail turns into a time consuming mess.
Very often, people find it near impossible to get a live person on the phone. Many get stuck going in circles pressing buttons and wasting hours of precious time.
Be Treated Like a Close Friend
What is it like to have a conversation with a close friend? Well for starters friends are always happy to hear from one another and look forward to each others calls. Second, friends are not in a hurry to get off the phone. Third, friends enjoy listening and offering their advice. Lastly, when something is needed, friends act immediately.
When calling NSGs cuvette team, they have one goal in mind - treating people like a close friend. NSG Precision Cells knows that it's better to catch bees with honey rather than with vinegar. So before a person can even be called a NSG cuvette rep, they must attend the NSG Treat People like a Close Friend training course.
This intense course focuses on what most other companies don't, which is treating customers properly. Each person goes through specialized training on how to patiently guide customers in
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