Pathology Lab Builds Business Success with Billing Support from Orion ... ( ATLANTA March 10 2011 /- In the curre...)

Pathology Lab Builds Business Success with Billing Support from Orion HealthCorp

Date:3/10/2011

ATLANTA, March 10, 2011 /PRNewswire/ -- In the current economic climate, maintaining profit margins can be challenging for medical practices, where billing and collections are impacted by staffing shortfalls and regulatory overhauls. Collections are especially challenging for laboratories, where patients rarely see or even speak with the provider. For San Francisco-based Pacific Oral & Maxillofacial Pathology Laboratory (POMPL), many of these challenges were overcome with help from Orion HealthCorp, Inc., a leader in medical billing and practice management for more than 20 years.

When POMPL first approached Orion, the laboratory, which diagnoses an average of 5,000 oral biopsies a year, had just one person in place for billing processes. This left the practice vulnerable to billing backlogs and untimely, inaccurate reporting of Accounts Receivable (AR) status. Likewise, the lab's collections were averaging just 50-55%. With Orion's use of up-to-date technology and depth of expertise in medical billing, POMPL quickly saw a turnaround.

"We were asked to send copies of our biopsy reports to them once a week for processing, and within one month everything turned around," said Dr. Alan Leider, a veteran pathologist and consultant with POMPL for 14 years. "Orion brought automation to a laboratory that was essentially a manual operation in terms of billing and finance."

In addition to shrinking a 60-90 day backlog of AR items almost immediately, Orion improved POMPL's collection rate to more than 85% in a short period of time. Also, not only was payment receipt more timely and at a higher volume, Orion's legal and regulatory expertise stopped profits from leaving the lab. According to Leider, since partnering with Orion, POMPL has never been involved in a lawsuit or paid a penalty for overbilling.

"It is not easy today for pathologists to understand all the laws pertaining to billing for biops
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SOURCE Orion HealthCorp, Inc.
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