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PacifiCare Capitulates to Latest Patient Revolt
Date:3/25/2008

ky -- A national web of friends and family of Nick -- CNA/NNOC registered nurses, doctors, healthcare advocates, and netroot supporters pitched in on a national day of action Monday on Nick's behalf. Hundreds of phone callers clogged the lines of PacifiCare and United Healthcare offices around the country yesterday, at times shutting down the phone system, and leading a spokesman to complain about being "overwhelmed" by healthcare activists.

After the state refused to step in last week, Nick's brother Ricky took matters into his own hands, began organizing the protests, and asked for assistance in the patient stories section of the Guaranteed Healthcare, a website maintained by CNA/NNOC to document the stories of real people harmed by health insurance companies. Read his full story here: http://www.guaranteedhealthcare.org/your_story/save-my-brother-nick-pacific are .

The netroots protest and calls were organized by Eve Gittelson, an influential health policy blogger who writes on Daily Kos as nyceve, and many of the calls were the product of work by Ricky Colombo in his own community.

"This is an incredible turnaround generated by a massive outpouring around the country that proves that an enraged public can make a difference and achieve results," said Malinda Markowitz RN, who works in a surgical orthopedic unit at Good Samaritan Hospital in San Jose, and is member of the CNA/NNOC Council of Presidents. "PacifiCare had to back down in the face of a mobilized network of patient advocates and healthcare activists who would not take no for an answer."

"Nick is now seriously ill and still has significant hurdles in his fight for her life, but thankfully our combined voices and protests have finally given him and his family hope," said Geri Jenkins, RN, a member of the CNA/NNOC Council of Presidents who works in a transplant unit at the Un
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SOURCE California Nurses Association
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