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Nation's Best Health Care Organizations for Patient Satisfaction, Core Measures Honored by Press Ganey
Date:11/15/2011

DALLAS, Nov. 15, 2011 /PRNewswire/ -- Press Ganey Associates, Inc. has announced its elite class of 2011 award-winning health care organizations, including recipients of the first-ever Summit and Top Improver awards for clinical achievement and the new Patient Voice Award™ for Academic Medical Centers.

Press Ganey, the health care industry's leading performance improvement firm, is trusted by more than 10,000 health care organizations worldwide to create and sustain high performing organizations and to help improve clinical, operational and patient satisfaction outcomes. In addition to Patient Voice, Summit and Top Improver award recipients, the company is also honoring winners of the following awards this week at the 2011 Press Ganey National Client Conference in Dallas, Texas.

  • Partner of Choice Award®
  • Best Place to Practice Award®
  • Distinctive Workplace Award™
  • Success Story Award®

"We're excited to recognize more than 160 clients for their outstanding achievements over the past year," said Press Ganey CEO Robert Draughon. "These health care organizations serve as shining examples of the positive outcomes that result from focusing on patient satisfaction and core measures performance to improve quality of care."

This year for the first time, in addition to achievement in patient satisfaction, Press Ganey recognized clinical core measures performance in the Summit and Top Improver categories. Ninety-eight organizations were honored with a Summit Award® for achieving and sustaining the highest level of excellence; 11 for core measures performance and 87 for patient satisfaction. Thirty-one facilities were named Top Improvers for demonstrating continuous improvement over two years; 13 for core measures initiatives and 18 for patient satisfaction.

A new award was also introduced this year – the Patient Voice Award. This a
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SOURCE Press Ganey Associates, Inc.
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