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Medication Adherence Technology Combines with Patient Outreach Program to Yield Healthier Populations and Reduce Healthcare Costs
Date:10/20/2009

ow the regimen. "The primary complaint we hear from the market is that technology or services operating independently does not achieve the required medication adherence," said William Bilyak, Director of Operations, PresentCare. "Our unique integration of state of the art technology and services will help to obtain better patient outcomes."

PresentCare works in conjunction with existing disease management (DM), case management (CM), discharge planning, home health, commercial, medicaid and medicare programs to enhance services and improve program outcomes. PresentCare integrates the technologies and performs the initial outreach to minimize the cost of improved medication adherence while maximizing the focus of existing programs.

AdherencePlus is a valuable tool for care management. It features a unique electronic pill box that is connected to a full-service monitoring system, operational 24/7. The pill box transmits alerts to the PresentCare coordination staff when medications are missed or taken at the wrong time. For the mobile population, alerts sent to the patient can be customized to include phone calls, pages, text messages, emails, and/or Interactive Voice Response (IVR). The level of outreach is structured according to the degree of the alert pre-selected by the care team, patient and caregiver. Based on the selected responses, a live outreach call may be made. This one-on-one attention supports and motivates the patient, resulting in healthier outcomes. Linking the technology and human service allows PresentCare to provide a full service medication adherence program. Purely technology based organizations do not provide the wrap around services such as initial and ongoing medication reconciliation, troubleshooting technology related issues, triaging symptomatic calls and live education that is required to support medication adherence.

As part of the process, PresentCare provides robust outcome reporting to the p
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SOURCE PresentCare Inc.
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