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Medication Adherence Technology Combines with Patient Outreach Program to Yield Healthier Populations and Reduce Healthcare Costs
Date:10/20/2009

HARRISBURG, Pa., Oct. 20 /PRNewswire/ -- PresentCare, a technology enabled outreach services company, announced today its new AdherencePlus(TM) solution, an innovative approach to assist the healthcare industry in addressing the critical issue of medication non-adherence. The AdherencePlus solution is comprised of a unique application of visual, auditory, and communication technology combined with unprecedented human touch. Both of which are essential components required in today's medication non-adherence crisis. Studies show that approximately 50% of the two billion prescriptions filled each year are not taken as prescribed. Compounding this, statistics show that despite information on the adverse effects of non-adherence, patients typically take less than half of the prescribed dosage.

"Successful treatment of complex disease states requires that patients follow a comprehensive medication regimen. This means patients have to take the right medication at the right time and with the proper dosage. PresentCare's AdherencePlus solution connects the patient to the care giver and medical team by the support and tracking that has been missing in other solutions," commented Michael T. Baer, M.D. Board Certified Family Practitioner.

Health insurers, Medicare/Medicaid Administrators, and Pharmacy Benefit Management are all subject to the high costs of non-adherence. PresentCare's full service, population based management program targets medication adherence at all service levels. This enables healthier populations, fewer ER visits, and reduced hospital admissions and a substantial cost savings for these organizations.

There are multiple products on the market today such as pill boxes, alarm watches and automatic medication dispensers, all aimed at improving medication adherence. While each of these products may improve adherence to some degree, they continue to rely solely on technology and the individual patient to follow the regimen. "The primary complaint we hear from the market is that technology or services operating independently does not achieve the required medication adherence," said William Bilyak, Director of Operations, PresentCare. "Our unique integration of state of the art technology and services will help to obtain better patient outcomes."

PresentCare works in conjunction with existing disease management (DM), case management (CM), discharge planning, home health, commercial, medicaid and medicare programs to enhance services and improve program outcomes. PresentCare integrates the technologies and performs the initial outreach to minimize the cost of improved medication adherence while maximizing the focus of existing programs.

AdherencePlus is a valuable tool for care management. It features a unique electronic pill box that is connected to a full-service monitoring system, operational 24/7. The pill box transmits alerts to the PresentCare coordination staff when medications are missed or taken at the wrong time. For the mobile population, alerts sent to the patient can be customized to include phone calls, pages, text messages, emails, and/or Interactive Voice Response (IVR). The level of outreach is structured according to the degree of the alert pre-selected by the care team, patient and caregiver. Based on the selected responses, a live outreach call may be made. This one-on-one attention supports and motivates the patient, resulting in healthier outcomes. Linking the technology and human service allows PresentCare to provide a full service medication adherence program. Purely technology based organizations do not provide the wrap around services such as initial and ongoing medication reconciliation, troubleshooting technology related issues, triaging symptomatic calls and live education that is required to support medication adherence.

As part of the process, PresentCare provides robust outcome reporting to the patient, caregiver and physician. Linking the patient, caregivers and medical team gives the patient a sense of accountability for their adherence levels and provides the physician with continuity of care.

For more information, visit www.PresentCare.com.

Look for PresentCare at the Connected Health Symposium, October 21 & 22 in Boston, MA. http://connected-health.org/events/symposium-2009.aspx

SOURCE PresentCare Inc.


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SOURCE PresentCare Inc.
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