Navigation Links
MediCare International Scores Highly in Customer Services Survey

LONDON, August 14, 2014 /PRNewswire/ --

A recent survey of users of international private healthcare insurer MediCare International has reported that 95% of those surveyed were either very satisfied or satisfied with their overall service experience.

MediCare International has provided international health insurance plans to expatriates of all nationalities for 30 years and during that time, has built up a strong reputation for technical support. That reputation is still intact, with 86% finding the specialist support staff's technical knowledge on the detailed operation of their policy to be very satisfactory or higher.

The speed with which a claim is processed and any expenses outstanding are refunded is an important area where many insurers compete. Historically, MediCare International has been able to show the majority of agreed international health insurance claims are settled within 2 working days, one of the quickest turnaround times in the industry. That record still stands, with 93% declaring they were satisfied or very satisfied with the speed with which their claim was handled.

The industry has, however, been criticised in the past for producing overly complex literature and terms and conditions, which may be hard for the average consumer to follow. MediCare International responded to this challenge some time ago with redesigned and rewritten literature on its website. Every year, documentation is checked and improved, where possible, a policy which has paid dividends: 100% of respondents felt current documentation was clear and easy to follow.

Commenting on the findings, managing director Debbie Purser said, "International private health insurance is a fiercely competitive market. All companies compete on price and I am happy to confirm our policies are always attractively priced. However it is often service which makes the difference for a client, whether that is the technical support we are able to give brokers preparing complex group proposals, or the day to day advice a client may ask for. Service also extends to processing and paying claims quickly, something we have always been well known for in the industry. This survey is a credit to the team at MediCare International, showing as it does that we are still leaders in the areas that matter."

With clients from 86 nationalities in 121 countries, MediCare International  - website - is a major provider of health insurance for expats across the world, including many working in NGOs and other voluntary organisation.

Note to Editors 

MediCare International has been speaking fluent healthcare for nearly 30 years ensuring simple, quick access to the best health facilities for expatriates of all nationalities living or working abroad and protection against the costs of inpatient and outpatient medical treatment. Currently, MediCare International has clients in 114 countries worldwide of 86 different nationalities.

MediCare specialises in designing flexible medical insurance cover backed up with the assurance of   24-hour emergency medical assistance for clients and their families. Help, advice and support are only a telephone call away where trained professionals can authorise treatment/settle bills direct with medical facilities, or arrange medical evacuation when necessary - wherever you are in the world. Most medical bills are refunded within 10 days, making this one of the fastest settlement times in the industry.

MediCare International were one of the first insurers to offer genuine chronic care costs cover, so clients with long term medication costs can rest assured knowing they will be covered.

Cover under group plans is also available to most local nationals. Discounted group rates start with just 3 lives and full medical history disregarded exemptions are available on groups of 10 and over, making Medicare one of the most competitive staff cover providers.

MediCare International Limited is an Appointed Representative of APRIL Medibroker Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Minster House, 42 Mincing Lane, London, EC3R 7AE, United Kingdom ∙ Registered in England No7261287.

For details of MediCare's International health insurance plans visit, email or call +44(0)20-3418-0470.

SOURCE MediCare International
Copyright©2014 PR Newswire.
All rights reserved

Related biology technology :

1. Enrollment for Medicare IVIG Demonstration Project Begins August 8, 2014
2. California Physical Therapy Association Strongly Supports the "Promoting Integrity in Medicare Act" to Fight Self-Referral of Physical Therapist Services
3. Kitware Enables Interactive Exploration of CMS Medicare Data
4. MBC Helps Internal Medicine Specialists in Florida Tackle Medicare & Medicaid Fee Parity Initiative Challenges
5. Centers for Medicare & Medicaid Services Win 2012 National Cybersecurity Innovation Award
6. Veracyte Announces Medicare Coverage for Its Afirma® Gene Expression Classifier for Improved Thyroid Nodule Diagnosis
7. Why Medicare Carrier Proposes Major Changes in the Handling of Code Stacked Molecular Test Claims is Topic of December 20 Audio Conference
8. What Hospitals Must Do to Thrive -- Not Just Survive -- on Medicare Margins
9. ChemImage Presents Latest Developments for in vitro Detection of Cancer Using Raman Chemical Imaging at International Conference on Raman Spectroscopy
10. OXIS International announces plans to Enter the Cannabis Biotech Sector, Completion of Financing, Changes to the Board of Directors
11. PAREXEL International Reports Fourth Quarter And Fiscal Year 2014 Results
Post Your Comments:
(Date:12/1/2015)... ... December 01, 2015 , ... Matthew “Tex” VerMilyea, PhD, HCLD, has joined Texas ... oversee all IVF lab procedures as well as continue his research efforts into the ... miles to Auckland, New Zealand to bring home a High Complexity Clinical Laboratory Director ...
(Date:11/30/2015)... ... ... announced the opening of a new core patient care hub with the opening of ... are part of GSCG’s expansion efforts in Latin America. , Both the Arica and ... from around the world. , The clinics will be headed by Victor Perez, M.D. and ...
(Date:11/30/2015)... HOLLISTON, Mass. , Nov. 30, 2015 /PRNewswire/ ... HART ), a biotechnology company developing bioengineered ... has received written notification from The NASDAQ Stock ... minimum bid price requirements. The letter noted that ... of HART,s common stock having exceeded $1.00 per ...
(Date:11/30/2015)... Human Longevity, Inc. (HLI), the genomics-based, technology-driven ... Genomics, Inc., a leading genome informatics company offering highly ... The San Diego -based company has ... and Co-founder, Ashley Van Zeeland , Ph.D., who is ... of the deal were not disclosed. ...
Breaking Biology Technology:
(Date:10/27/2015)... October 27, 2015 Munich, ... Gaze Mapping technology (ASGM) automatically maps data from mobile ... Glasses , so that they can be quantitatively ... Munich, Germany , October 28-29, 2015. ... data from mobile eye tracking videos created with ...
(Date:10/26/2015)... LAS VEGAS , Oct. 26, 2015 ... an innovator in modern authentication and a founding member ... launch of its latest version of the Nok Nok™ ... to use standards-based authentication that supports existing and emerging ... Suite is ideal for organizations deploying customer-facing applications that ...
(Date:10/23/2015)... California , October 23, 2015 ... (SMI) announce a mobile plug and play integration of ... real-world tasks SensoMotoric Instruments (SMI) present ... wearable solutions for eye tracking and physiological data registration. ... SMI Eye Tracking Glasses 2w and physiological ...
Breaking Biology News(10 mins):