"State quality award programs are a critical incubator for companies in the early stages of performance excellence. Nearly 80% of Baldrige National Award Program recipients win at the state level first," stated Terry.
The KAPE site visit consists of 5 to 7 trained examiners gaining an intimate knowledge of an organization's programs and processes by observing and questioning employees onsite. Examiners then compile an extensive feedback report with detailed suggestions for improved business practices. Ideally, an applicant organization will achieve the highest level of award, the "Keystone Award for Performance Excellence," based on incremental improvements.
Over the past two years, nearly 60 examiners, selected for their professional experience, have received over 40 hours of training to provide consultant-caliber evaluations.
Initially funded by 2003 Malcolm Baldrige National Quality Award recipients MEDRAD, INC. of Pittsburgh and The Boeing Company, KAPE provides several levels of Keystone Award recognition for organizations in Pennsylvania. Other organizations sponsoring the KAPE Conference and its mission are Maryland-based Asbury Communities and the Hershey Company.
KAPE encourages all public or private organizations located in Pennsylvania to begin a journey of quality improvement, regardless of their status or size. For more information on the KAPE conference or to make a reservation to attend, visit http://www.keystonealliance.com.
For additional information contact:
Barbara Terry, Executive Director KAPE
Phone: (717) 737-6470
|SOURCE MEDRAD, INC.|
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