OTTAWA, Feb. 5 /PRNewswire/ - Halogen Software Inc., the leading provider of web-based employee performance and talent management software, today announced that independent research firm Bersin & Associates ranked Halogen as one of the market leaders in its recent report on talent management vendors. Halogen received strong ratings in multiple categories related to product strength, architecture and customer satisfaction.
The research study, Talent Management Suites: Market Realities, Implementation Experiences, and Vendor Profiles, evaluated vendors across seven key areas. Halogen received the highest - a four-star ranking - in customer satisfaction based on its outstanding references, support record and overall customer experience.
"Every single customer reference from Halogen was extremely positive. In fact, I interviewed more customers than planned to ensure that the results weren't an anomaly," said Leighanne Levensaler, principal analyst for Bersin & Associates, a research and advisory firm focused on enterprise learning and talent management. "Halogen's customers are fiercely loyal and all plan to implement additional applications in the future. The company received the highest possible ratings on responsiveness, domain expertise, follow-through, and overall partnership."
The Bersin & Associates study is the first to examine this market, estimated to be at $2.3Billion in 2008, which encompasses strategic HR functions such as recruiting, learning management, compensation, performance management, and succession planning.
"Ensuring a brilliant customer experience is a top priority for our
company and every employee's goals are aligned around this," said Paul
Loucks, President and CEO, Halogen Software. "Bersin & Associates' high
ranking of our company and product suite confirms our strategic direction.
This study reinforces that our focus on what really matters - the customer
and their needs - is what makes a true market leader
|SOURCE HALOGEN SOFTWARE|
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