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Gowlings Adopts RFID and Unifies Practice Management
Date:11/15/2008

This year, Gowlings added another component to REx from San Jose, CA-based FileTrail. FileTrail provides complete physical records management automation, from labeling and tracking through archiving and disposition.

"In our search for an RM solution, it was critical for Gowlings to find a company whose vision and solution allowed us to leverage existing investments, but yet could take us to the next step in tracking technology," said Jason Mervyn, Director of IT Business Solutions.

FileTrail automates file tracking and records management in a highly configurable, browser-based GUI. FileTrail Web Services allowed Gowlings' IT staff to integrate tracking information into the REx interface in a matter of a few hours. In addition, FileTrail services were easily distributed via REx to professionals and staff, allowing them to view details and location history, and even request retrieval of files.

"With FileTrail, we have found a vendor that took the time to understand our vision, a product that was easy to integrate with our market-leading Practice Management System (REx Online) and a partner to guide us into RFID tracking technology," said Mervyn.

Gowlings stepped easily into RFID technology because of FileTrail's leadership in the RFID industry. FileTrail RFID automates check-in and check-out of files in both staffed and un-staffed file rooms. The security badge worn by staff and the RFID tag on each file support rapid check-out.

Gowlings is also implementing FileTrail's portable RFMobile&tr
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Source: PRWeb
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