2007 Global Survey Identifies Characteristics of Supply Cha... (ration with suppliers andcustomers said...)

2007 Global Survey Identifies Characteristics of Supply Chain Leaders

Date:10/3/2007

ration with suppliers and customers," said Chuck Poirier, author of eight books on supply chain management and a partner in CSC's Consulting Group. "This is the one area that can make the most impact in terms of supply chain improvement. Without effective collaboration, the followers and laggards will not realize the benefits the leaders enjoy."

Survey findings also indicate a significant opportunity for financial officer involvement in supply chain efforts. "They can be especially helpful in supplying cost data and drawing attention to the ways improvements can enhance financial performance," said Poirier. "The leaders' use of costing and financial information to impact strategy and tactics is evidence that a closer relationship can be quite beneficial."

Additionally, survey responses reveal that many companies, primarily the followers and the laggards, still struggle to gain the full benefit of their technology investments. "Getting the process right must come first, followed by successful enablement through application of the correct software and technology," said Professor Morgan Swink, a supply chain expert with MSU's Broad School of Business. "Advantages can be gained by applying this axiom to such areas as warehouse management and transportation management systems, followed by network analyses that lead to collaborative improvement of the end-to-end linked processes."

The 2007 Global Survey of Supply Chain Progress was sent to supply chain professionals around the world. The names were drawn from CSC's client base, readers of Supply Chain Management Review and other publications of Reed Business Information, and executives who have participated in graduate-level supply chain educational programs at MSU.

A total of 179 individuals completed the comprehensive, eight-page questionnaire. The majority of responses came from North America, mainly the United States. Twenty-one industries were represented, ranging from aerospace and defense to
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2007 Global Survey Identifies Characteristics of Supply Cha...(ration with suppliers andcustomers said...)