Cultural and linguistic communication can prevent adverse outcomes in the healthcare setting. Collect race and language data, and document language services provided to assess the impact of language on patient safety in your hospital (C.Divi et al., 2007). While there is an absence of trained healthcare setting interpreters, existing in only about 25 % of hospitals, the necessity remains. Patient Stream's multilingual electronic whiteboard expands language services and provides better family care to those whose primary language is not English. The multilingual electronic whiteboard reduces stress, eases wait times and provides better communication to everyone in surgical waiting rooms.
Seattle based PatientStream, Inc., the first to provide cloud-based healthcare operations decision support and communication automation, streamlines patient care to lower costs and improve the hospital experience for patients and hospital staff. PatientStream technology is used in departments of surgery, endoscopy, radiology, outpatient clinics, ICUs, acute care units, and more. More than 1.2 million cases have been automated since 2008. Learn more at http://www.patientstreaminc.com
Contact PatientStream for more information, 1-800-691-5434
Divi., C. Koss, R., Schmaltz, S. and Loeb, J. (2007). Language Proficiency and adverse events in US hospitals: a pilot study. International Journal for Quality Health Care. Volume 19, Number 2: 60-67.
Susan Streckenbach, MLIS
Marketing Director and Editor
|SOURCE PatientStream, Inc.|
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