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PatientStream announces the industry's first Multilingual family waiting room board
Date:6/27/2013

SEATTLE, June 27, 2013 /PRNewswire-iReach/ -- Industry leader in healthcare operations decision support introduces a multilingual electronic whiteboard to improve the family waiting room experience.  While PatientStream's electronic whiteboard has always been bilingual English/Spanish, the company now offers a customizable multilingual whiteboard that can be set to the patient's language preference.  Over 3o languages are currently available, with more being added daily.

"The ability to provide family members real time information about their loved one during a surgical procedure is exciting and the beginning of many advances to come", says Keith Streckenbach, MBA, Chief Operating Officer of PatientStream.

The United States is a magnet for immigration.  Immigration has increased by 9.3 million between 2000 and 2011, a near 30 % increase.  Thirteen percent of the United States population is comprised of foreign-born people.  As of 2011, 40,377,757 people are reported to be foreign born, and likely speak a language other than English.  Asia and Latin America are the top regions of birth reported (Migration Policy Institute, 2013). Access to language, especially in the health care setting, is critical, since miscommunication is directly tied to sentinel and adverse events n healthcare delivery processes (AORN, Periop Insider, 2013).  Of the immigrant population in 2011, 51.0 % are considered Limited English Proficient (LEP), which means they speak English less proficiently. It is clear that many people need help reducing language barriers for th
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SOURCE PatientStream, Inc.
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