PocketCop's silent, text-based messaging functionality provided significant benefit to St. Paul's police officers monitoring street traffic during the RNC. The noise generated by the large crowds and loudspeakers at RNC events and demonstrations made it next to impossible to hear or communicate clearly via radio. PocketCop enabled foot patrol officers to maintain a visible presence on the street and still communicate with each other and with MobileCop users and dispatchers, keeping everyone better informed and aware of what was going on.
Since the RNC, the St. Paul Police Department has found that the cell phone capability of BlackBerry smartphones has helped support the Department's community policing initiative. Store managers in the downtown area can now call an officer directly to intervene in a situation before it becomes an incident or to provide new information on a previously-reported incident. This eliminates the need for the officer to carry a separate cell phone or pager, or for the dispatcher to relay information over the radio.
The Hawaii Police Department's decision to deploy PocketCop was based on a need to keep watch commanders in constant contact with their field units, given the 4,000 square miles that the island of Hawaii encompasses. Hawaii Police Department Major Sam Thomas said that PocketCop was the ideal solution. "In addition to having law enforcement data at their fingertips just as their officers do with MobileCop, with the messaging interoperability between the two platforms our lieutenants and captains can now use PocketCop to send announcements to all their mobile units or communicate in real time with individual officers, wherever they are."
The Baltimore Police Department determined that PocketCop was an
essential item for Violent Crime Impact Division investigators who may be
on foot or in unmarked cars. "Everybody wants one," commented Frank
Zap
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